Dealer Development: Process
Improving Business Process for Better Profitability
Whether we perform a comprehensive assessment or focus on a specific area, the typical Solomon Coyle consulting engagement consists of four major steps:
- Pre-planning and initial review
- On-site dealer assessment
- Reporting and recommendations
- Implementation planning and direct assistance
During the assessment process, we identify those areas that are best practice and can be leveraged as competitive advantages. We also identify areas that require attention and represent opportunities for improvement.
The typical comprehensive Dealer Development Program report is an in-depth action plan to help your dealership achieve benchmark performance. We provide a financial review of the dealership and its service operations; personnel evaluations; a summary of departmental processes and practices; sales and marketing observations; suggestions for better technology utilization; and dozens of concrete recommendations that can generate immediate results. We also include a suggested organization chart and a pro forma budget to jump-start your change process.
The Solomon Coyle team guides your dealership through the implementation process with mentoring, coaching and targeted training. We are committed to your success and increased profitability.